Thursday, April 20, 2006

Knowledge management is a survival skill


In her paper "The Real Work of Knowledge Management", Margaret Wheatley says that knowledge management (KM) is a "survival skill". She notes, though, that current KM methods do not encourage people to share their knowledge. To make KM work, she offers the following:

We must recognize that knowledge is everywhere in the organization, but we won't have access to it until, and only when, we create work that is meaningful, leaders that are trustworthy, and organizations that foster everyone's contribution and support by giving staff time to think and reflect together.


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